Contact Us
Have a question about an order or our portraits? Write to us using the form below or by email. If it's about an order, please always include your order number.
Updated
Who to write to
| For | |
|---|---|
| Orders, previews, delivery, defects and damage | ordini@coatandcanvas.com |
| Privacy and personal data, accessibility, product safety, everything else | info@coatandcanvas.com |
What we can help with
- Your order: questions about your previews, an address to fix, a package that hasn't arrived. Include the order number from your confirmation email.
- A defect or damage: attach a photo of the print and the box. How reprints and refunds work is explained on our Returns and Warranty page.
- Before you order: if you're not sure which style or size to choose, or whether your photo will work.
- Privacy: requests about your data, or withdrawing permission to show your portrait in our gallery. Your rights are explained in our Privacy Policy, and you can opt out of analytics on the Your Privacy Choices page.
- Product safety: how to report a problem is explained on our Product Safety page.
- Accessibility: a page or a step of the ordering process you can't use.
How we handle the data you send us is explained in our Privacy Policy.
Seller
Coat & Canvas is a shop run by Redbit S.r.l.s. con socio unico: Viale della Grande Muraglia 494, 00144 Rome, Italy, VAT number IT15237911001, certified email redbitsrls@legalmail.it. More details are in our Legal Notice.